Privacy policy
How we collect, use, and protect your information.
Last updated: 2026
Information we collect
We collect information you provide directly — such as your name, company, email, phone number, and shipment details — when you contact us, request a quote, track a shipment, or enquire about partnership.
We may also collect limited technical data such as device and usage information to operate and improve our website.
How we use your information
To respond to enquiries, provide quotes, process and track shipments, deliver customer support, and share service-related updates.
To improve our services, website experience, and operational reliability.
Sharing of information
We do not sell your personal information. We may share it with delivery partners and service providers strictly to fulfil shipments and operate our services, and where required by law.
Data security
We apply reasonable technical and organisational measures to protect your information. No method of transmission over the internet is fully secure, and we cannot guarantee absolute security.
Your choices
You may request access to, correction of, or deletion of your personal information by contacting us at contact@flightdespatch.in.
Contact
For any privacy-related questions, email contact@flightdespatch.in or write to 781, D.B Gupta Road, Karol Bagh, New Delhi – 110005, India.