Logistics tools
Track, locate, verify.
Track shipments in real time, find your nearest branch, and check pincode serviceability across 18,000+ locations.
Track your shipment
Real-time status powered by the Flight Despatch network. GPS-based POD & WhatsApp updates available.
Help & answers
Tracking & delivery FAQ
Use the tracking page at flightdespatch.net/tools and enter your AWB, master reference, partner reference, or PO number. The page shows current status, the route from origin to destination, and a full journey timeline.
Current status, origin and destination (with pincode), broad milestone (Booked / In transit / Out for delivery / Delivered / Undelivered), consignee, weight, pieces, content, booking date, and a journey timeline you can expand for the full history.
Once a shipment is delivered, the Proof of Delivery — including receiver name and a digital POD where applicable — is visible directly on the tracking page. Physical POD requests are supported within the retention period and may attract additional charges.
Digital and/or physical POD records are retained for three (3) months from the date of delivery. Requests beyond this retention period are not entertained.
Delivery may be completed through OTP verification (where enabled by the client), signature, or system-generated confirmation. GPS-based digital POD and live WhatsApp notifications are available across most domestic services.
ODA (Out-of-Delivery Area) and NSA (Non-Serviceable Area) refer to pincodes outside the regular delivery footprint of most carriers. Shipments to these locations may be subject to additional charges and extended transit timelines.